Refund policy

Return & Refund Policy

We want you to be happy with your order. If something isn’t right, we’re here to help.

Returns

You can request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unworn, unwashed and in its original condition

  • All original tags must still be attached

To start a return, email us at info@dreamers-club.es with your order number and reason for return.


Refunds

Once we receive and inspect your return, we will notify you.

If approved, your refund will be processed to your original payment method within 5–10 business days.


Exchanges

We currently do not offer direct exchanges.

If you need a different size, please return your item and place a new order.


Return shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.


Faulty or incorrect items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number.

We will resolve this as quickly as possible.


Non-returnable items

  • Gift cards

  • Items marked as final sale


Contact

For any questions, reach out to us at info@dreamers-club.es


Dreamers Club Málaga